One of the most important departments within any organization is Human Resources. An efficient workforce is the lifeblood of a company. Human Resources are responsible for hiring and managing personnel from temporary employee to executive status. In addition, the Human Resources staff are responsible for company morale, resolving issues, staying informed on company news, recruitment, and providing training to communicate the company’s policies and needs. An expert Human Resource department can expand a business in many ways.
A successful company attracts and hires talented employees. This is primarily the responsibility of the Human Resource department, and can be a drawn-out process, with advertising and posting of positions, recruiting, sifting through applications and resumes, interviewing, performing numerous background checks, and training new employees. Human Resources is additionally responsible for most of the on-boarding tasks including initial paperwork, a general tour around the office, introductions, and locating workstations and office supplies.
The Working Environment
In the planning stages of the hiring process, the HR department is responsible for calculating interpersonal dynamics of the company as a team and providing the best possible work environment to keep employees motivated and retention levels high, so that the company and the individuals in that company can thrive. Does the company have a relaxed and productive atmosphere? Is there a consistent commitment to excellence in products or services? Is there open and honest communication between management and employees? What about compassion, respect, and understanding? Does the company actively look for ways to grow, and does it embrace new ideas and trends? Employees who value the company, its ideals and goals, will only enhance the company’s worth and reputation, and an insightful Human Resource department will seek out those candidates.
Resolving Employee Conflict
Even among the best employees, disagreements can sometimes arise. Ideally, immediate supervisors or managers could ease tensions with discreet questions, empathy, and suggestions for smoothing matters over. Conflicts don’t just resolve themselves, and some strategies work better than others. A situation handled badly can divide the entire office, disrupting the team and its goals. Human Resources can handle conflict and de-escalate a situation so that it can be resolved internally. The HR department should be knowledgeable on state, local, and federal employment laws and regulations, but be able to handle conflicts with the end goal of restoring the working team relationship.
Performance Reviews: Keeping the Best
Along with recruiting an efficient and engaged workforce, HR departments generally conduct routine performance reviews. Focusing on the employee’s strengths and successes and encouraging them to reach their higher potential can allow everyone to feel satisfied with the review process. Human Resources will then make recommendations based on individual strengths, and identify issues with job performance. This accumulated information is also used to create practical job descriptions for future needs.
Regardless of the size of a business, a successful Human Resource department can be utilized effectively to find high quality employees, keep them motivated and energized in a great company environment, resolve difficult work situations, and build the company’s business and reputation. If you’d like more information about HR Solutions, contact The Sedona Group Austin, located in Austin, TX.